Refund policy

All sales are final. Because olive oil is a food product, we can’t accept returns or offer refunds once an order has shipped.

Damaged or broken bottles. If a bottle arrives damaged, we’ll send a replacement at no cost. To request one, contact us at nikogeorgakopoulos@outlook.com within 48 hours of delivery, and include:

• your order number
• photos of the damaged bottle, the box, and the shipping label

Please keep the box and packaging until we’ve resolved your claim. Claims reported after the delivery day, or without photos, can’t be accepted.

Wrong or missing items. Contact us the same day your order arrives with your order number and a photo of what you received, and we’ll make it right.